100% Guaranteed Back-to-Ship Return for Costa Maya Cruise Passengers
Caribe Adventures
Legal Compliance

Privacy Policy (Aviso de Privacidad)

Compliance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) of Mexico.

1. Data Controller Identification

Caribe Adventures, operating in Mahahual, Quintana Roo, Mexico (Paseo del Puerto Street, CP 77976), is responsible for the collection, processing, and protection of your personal data provided through our website caribeadventures.tours.

2. Personal Data Collected

We collect personal information necessary to facilitate excursion reservations, including:

  • Full Name
  • Email Address and Telephone / WhatsApp Number
  • Cruise Ship Line & Docking Schedule Details
  • Payment Confirmation Tokens (handled securely via PCI-DSS compliant Stripe / PayPal gateways)

3. Purpose of Processing

Your personal data is used solely for the following purposes:

  • Processing and confirming your tour reservations
  • Sending meeting point directions and voucher confirmations via Email & WhatsApp
  • Ensuring 100% On-Time Return to your cruise ship
  • Providing customer support before and during your visit

4. ARCO Rights (Access, Rectification, Cancellation, Opposition)

You have the right to access, rectify, cancel, or oppose the processing of your personal data at any time. To exercise your ARCO rights, please contact our privacy officer at info@caribeadventures.tours.